Last updated: October 13, 2024
Thank you for choosing Visualmarketer.com.
This Refund & Cancellation Policy applies to all courses, memberships, coaching programs, digital products, workshops, training programs, subscriptions, events, and other digital services purchased from us.
Please read this policy carefully before making any payment. By completing a purchase, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.
1. Company Information
For the purposes of this policy:
Company: Visual Marketing Edge Pvt Ltd.
Address: 32/1C, 4th Floor, Anna Nagar 1st Main Road, Peelamedu, Coimbatore – 641004, Tamil Nadu, India
Website: Visualmarketer.com
Contact Email: hello@visualmarketer.com
2. Nature of Our Products and Services
Our offerings may include, but are not limited to:
- Online courses and training programs
- Coaching and mentorship programs
- Membership programs
- Workshops and webinars
- Digital learning materials and resources
- Software access, and digital services
- Community access
- Recorded and live sessions
- Business, marketing, and personal development programs
- Other digital products or services made available through our websites or platforms
Because these products and services are primarily digital, educational, informational, and/or membership-based, access may be provided immediately or shortly after payment.
Once access to a digital product, course, membership, community, platform, training material, or service has been provided, the product or service cannot be physically returned.
3. No Refund Policy
All purchases are final and non-refundable. As our business provides service-oriented programs, courses, and digital services, all payments made are non-refundable once the purchase is completed.
We do not provide refunds for:
- Change of mind after purchase
- Failure to attend live sessions
- Failure to use or complete a course or program
- Lack of participation in the program
- Personal or business circumstances changing after purchase
- Lack of time to consume the content
- Failure to achieve expected business, financial, personal, or professional results
- Failure to implement the strategies, recommendations, or training provided
- Duplicate purchases made by mistake
- Memberships or subscriptions after access has been provided
- Digital products, recordings, resources, tools, or platform access after delivery
- Requests made after access to the purchased product or service has been provided
We encourage You to carefully review the program details, inclusions, duration, pricing, access terms, and requirements before making a payment.
4. Please Contact Our Team Before Making Payment
If You have any questions or concerns about a course, membership, coaching program, workshop, digital product, pricing, inclusions, access period, payment plan, or any other aspect of our offering, please contact our team before making your payment.
Our team will be happy to clarify your questions and help you understand whether the program or service is suitable for your requirements.
Contact: hello@visualmarketer.com
Once payment has been completed and access has been provided, the purchase will be considered final and will be subject to this No Refund Policy.
5. Payment Plans and Instalments
Where a product or service is purchased through an instalment or payment plan, the payment commitment remains applicable according to the terms presented at the time of purchase.
Failure to participate in the program, attend sessions, use the service, or complete the training does not automatically cancel any outstanding payment obligations.
Any cancellation or discontinuation of the payment plan will result in the immediate cancellation of your membership and termination of access to all course materials, resources, and related services, without any prior notice.
6. Access to Digital Products and Memberships
For products that provide access to an online platform, membership area, community, course portal, software, tools, recordings, or other digital resources, access may be provided electronically following successful payment and/or verification.
Once access credentials, links, content, or digital services have been made available, the purchase is considered fulfilled for the purposes of this Refund & Cancellation Policy.
We may suspend or terminate access where there is a violation of the applicable terms of service, misuse of the platform, unauthorized sharing of credentials, or other prohibited activity.
Such suspension or termination does not create an automatic entitlement to a refund.
7. Exceptions Required by Law
Nothing in this policy is intended to exclude or restrict any rights or remedies that cannot legally be excluded or restricted under applicable law.
Where applicable law requires a refund or other remedy in a particular circumstance, the Company will comply with its legal obligations.
8. Changes to Programs or Services
We may, where reasonably necessary, modify, update, reschedule, replace, or discontinue particular sessions, instructors, speakers, features, platforms, tools, or components of a program or service.
Where appropriate, we may provide a reasonable alternative, replacement, rescheduled session, or equivalent access.
Such changes do not automatically create a right to a refund.
9. Fraudulent or Unauthorized Transactions
If You believe that a payment was made fraudulently or without Your authorization, You should contact us immediately at hello@visualmarketer.com.
We may request additional information or documentation to investigate the transaction.
10. Contact Us
If You have any questions regarding this Refund & Cancellation Policy or any product or service before making a purchase, please contact our team:
Email: hello@visualmarketer.com
Company: Visual Marketing Edge Pvt Ltd.
Address: 32/1C, 4th Floor, Anna Nagar 1st Main Road, Peelamedu, Coimbatore – 641004, Tamil Nadu, India
11. Governing Law and Jurisdiction
This Refund & Cancellation Policy shall be governed by and construed in accordance with the laws of India.
Any dispute, claim, or matter arising out of or relating to this Refund & Cancellation Policy, or any purchase of our products or services, shall be subject to the exclusive jurisdiction of the competent courts in Coimbatore, Tamil Nadu, India.
By purchasing any product or service from us, You agree that the courts having jurisdiction in Coimbatore, Tamil Nadu shall have exclusive jurisdiction over such matters.
Important: Please review all program details, inclusions, terms, pricing, payment commitments, and access conditions and contact our team with any questions before completing your purchase.
By making a payment, You confirm that You have read and understood the applicable terms and agree to this Refund & Cancellation Policy.