Privacy Policy

Last Updated: December 11, 2025

1. Introduction

Visual Marketing Edge Pvt Ltd. (“Company”, “We”, “Us”, or “Our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our websites, register for an account, purchase our products or services, participate in our programs, or interact with us through other online channels.

Our services may include online courses, coaching and mentorship programs, memberships, workshops, webinars, digital products, AI tools, software services, learning platforms, and related educational and business services.

This Privacy Policy applies to our websites, including Visualmarketer.com, Bingeclass.com, LifeWheel.co, and other websites or platforms operated by Visual Marketing Edge Pvt Ltd., where this policy is published or expressly incorporated.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

Our websites and landing pages.
Course portals and membership platforms.
Registration, application, and enquiry forms.
Payment and checkout pages.
Coaching programs, workshops, and webinars.
Email, telephone, and customer support communications.
WhatsApp or other messaging channels used for customer communication.
AI tools, software platforms, and other digital services we operate.
Advertising, analytics, and other third-party integrations, where applicable.

This policy does not automatically apply to third-party websites, applications, or services that we do not operate or control.

Where we link to or integrate with third-party services, their own privacy policies may also apply.

3. Information We Collect

We may collect the following categories of personal information, depending on how you interact with us.

3.1 Personal and Contact Information

When you register, purchase a product, submit an enquiry, or contact our team, we may collect:

Full name.
Email address.
Telephone or mobile number.
Billing address.
City, state, and country.
Company or business name.
Other information you voluntarily provide.

3.2 Account and Registration Information

When you register for a course, membership, workshop, or digital service, we may collect:

Account usernames and account identifiers.
Registration and application details.
Course enrolment information.
Membership and subscription details.
Login and access records.
Information necessary to verify your eligibility for a service.

Passwords and authentication credentials should be protected using appropriate security measures. We do not intend to collect your account passwords for unrelated third-party services.

3.3 Payment and Transaction Information

When you purchase our products or services, we may collect information relating to your transaction, including:

Products or services purchased.
Transaction amounts and dates.
Payment status and transaction references.
Billing details.
Instalment or subscription information, where applicable.
Refund or payment dispute records, where applicable.

Payments may be processed by third-party payment gateways or financial service providers.

Depending on the payment method, these providers may collect and process payment card details, bank information, UPI details, or other payment credentials.

We may receive transaction confirmations and relevant payment information from these providers.

Payment information is processed in accordance with the applicable payment provider’s privacy and security practices.

3.4 Communications and Support Information

If you contact us, we may collect:

The contents of your messages and emails.
Your telephone number or messaging account details.
Files, documents, or attachments you voluntarily share.
Customer support requests and our responses.
Feedback, complaints, and other communications.

We use this information to respond to enquiries, provide support, and maintain appropriate business records.

3.5 Course and Program Participation Information

When you participate in our educational or coaching services, we may collect information such as:

Course enrolment and completion status.
Attendance at live sessions or webinars.
Access to learning materials.
Participation in activities or assignments.
Feedback and responses you voluntarily submit.
Progress information associated with your program.

Where a session is recorded, we may also process audio, video, chat messages, or other participation information, subject to applicable notices, permissions, and law.

3.6 Technical and Usage Information

When you visit our websites or use our digital platforms, we or our service providers may automatically collect:

Internet Protocol (IP) address.
Browser type and version.
Device type and operating system.
Approximate location inferred from technical information, where available.
Pages visited and features used.
Date and time of access.
Referring and exit pages.
Session information and interactions.
Cookie identifiers and similar technical data.

We use this information to maintain website functionality, improve user experience, monitor performance, and protect our services.

3.7 Information You Provide Through AI Tools

If you use our AI tools or related digital services, we may process the prompts, text, files, instructions, or other information you submit, together with information necessary to provide the requested service.

Please avoid submitting sensitive personal information unless it is genuinely necessary and the relevant service is designed to handle it appropriately.

Where an AI service relies on a third-party model or infrastructure provider, the information you submit may be processed by that provider according to the applicable service arrangements and privacy terms.

We will not claim that information submitted to a third-party AI provider is processed exclusively by us unless that is actually the case.

4. How We Collect Information

We may collect personal information through the following methods:

Directly from you: When you complete a form, create an account, make a purchase, participate in a program, or contact us.

Automatically: Through cookies, server logs, analytics tools, and similar technologies when you access our websites.

From service providers: From payment gateways, course platforms, CRM systems, communication providers, analytics services, and other vendors supporting our operations.

From advertising and marketing platforms: Where applicable, we may receive campaign attribution, conversion events, and engagement information from advertising platforms.

From authorized business partners: Where necessary to deliver a service you requested or where otherwise permitted by applicable law.

We aim to collect only information that is reasonably necessary for the relevant purpose.

5. How We Use Your Information

We may use your personal information for the following purposes:

5.1 Providing Products and Services

Registering your account.
Processing purchases and payments.
Providing course, membership, or platform access.
Delivering workshops, coaching, and training.
Sending access credentials and onboarding instructions.
Providing customer support.
Managing subscriptions and payment plans.
Maintaining records of your purchases and participation.

5.2 Operating and Improving Our Websites

Maintaining website functionality.
Troubleshooting technical issues.
Improving website navigation and user experience.
Understanding how visitors use our platforms.
Developing and improving our products and services.
Evaluating the performance of our digital tools.

5.3 Communications

We may use your contact information to send:

Purchase confirmations and receipts.
Account and access notifications.
Course schedules and session reminders.
Important service announcements.
Security alerts.
Responses to your enquiries.
Changes to our terms, policies, or services.

5.4 Marketing and Promotional Communications

Where permitted by applicable law and subject to any required consent or preferences, we may use your contact information to send information about our courses, workshops, memberships, events, products, and services.

Marketing communications may be sent by email, telephone, SMS, WhatsApp, or other supported communication channels.

You may opt out of promotional communications using the unsubscribe mechanism provided or by contacting us at hello@visualmarketer.com.

Opting out of marketing communications will not prevent us from sending essential transactional, security, or service-related communications where appropriate.

5.5 Security and Fraud Prevention

We may process information to:

Detect suspicious or unauthorized transactions.
Protect accounts and digital platforms.
Investigate misuse of our services.
Prevent unauthorized sharing of course materials.
Enforce our terms and policies.
Meet legal and regulatory obligations.

5.6 Legal and Business Purposes

We may use information to maintain accounting and business records, resolve disputes, respond to lawful requests, establish or defend legal claims, and comply with applicable laws.

6. Cookies and Similar Technologies

Our websites may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

Keep websites functioning correctly.
Remember user preferences.
Maintain sessions.
Understand website traffic and performance.
Measure marketing campaign effectiveness.
Attribute purchases to marketing campaigns.
Personalize content or advertising, where applicable.

Some cookies may be provided by third-party services, including analytics, advertising, video hosting, or payment providers.

You may be able to control cookies through your browser settings and, where available, our cookie preference tools.

Disabling certain cookies may affect the functionality of some website features.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

7. Log Files and Analytics

We or our hosting and analytics providers may use standard server logs and analytics tools.

Information collected may include IP addresses, browser information, internet service provider details, timestamps, referring pages, and website interactions.

This information is generally used to understand traffic patterns, maintain website security, diagnose technical problems, and improve our services.

Where analytics information is linked to an identifiable individual, it will be handled as personal information in accordance with this Privacy Policy and applicable law.

8. How We Share Your Information

We do not share personal information indiscriminately. However, we may disclose information in the following circumstances.

8.1 Service Providers

We may share information with trusted service providers that help us operate our business, including:

Website hosting and infrastructure providers.
Course and membership platforms.
Payment gateways.
Customer relationship management systems.
Email and messaging service providers.
Webinar and video conferencing platforms.
Analytics and website performance providers.
AI model and software infrastructure providers.
Customer support and business automation tools.

These providers may process personal information on our behalf or independently for purposes described in their own privacy policies, depending on the service and arrangement.

Where applicable, we take reasonable steps to ensure that service providers handle personal information appropriately.

8.2 Advertising and Analytics Partners

Where applicable, we may share limited information with advertising and analytics partners to measure campaign performance, understand conversions, and improve advertising effectiveness.

Such information may include cookie identifiers, device information, campaign interactions, or conversion events.

The handling of information by these providers is also subject to their own privacy policies and settings.

8.3 Business Partners

We may share relevant information with authorized business partners when necessary to deliver a product or service you requested, administer a joint program, or provide customer support.

We will do so subject to applicable legal requirements and any necessary permissions.

8.4 Legal Requirements

We may disclose information where we reasonably believe disclosure is necessary to:

Comply with applicable laws or legal processes.
Respond to lawful requests from public authorities.
Protect the rights, property, or safety of our Company, users, or others.
Investigate fraud, security incidents, or unlawful activity.
Establish or defend legal claims.

8.5 Business Transfers

If our business undergoes a merger, restructuring, acquisition, or transfer of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

9. Third-Party Privacy Policies

Our websites may contain links to third-party websites, tools, and applications.

We do not control the privacy practices of third parties that operate independently of us.

We encourage you to review the privacy policies of any third-party service you use, particularly payment gateways, social media platforms, advertising networks, AI providers, and communication tools.

Your interactions with those services may be governed by their own terms and policies.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Retention periods may depend on:

The nature of the information.
The purpose for which it was collected.
The duration of your account or membership.
Applicable accounting, tax, and legal obligations.
Security and fraud prevention requirements.
The need to establish or defend legal claims.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise handle it appropriately, subject to applicable law and legitimate retention requirements.

11. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the nature of the service, these measures may include access controls, authentication mechanisms, secure communications, restricted access to records, and the use of reputable service providers.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential and notifying us promptly if you suspect unauthorized access to your account.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

12. International Data Transfers

Some of our service providers may process or store personal information on servers located outside India.

Where personal information is transferred internationally, we will take steps required by applicable law and any relevant contractual or regulatory obligations.

The privacy protections applicable to information processed in another country may differ from those in your country of residence.

13. Your Privacy Rights

Depending on your location and the laws applicable to your information, you may have certain rights regarding your personal information.

These rights may include:

Access: Request information about the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of personal information, subject to applicable legal exceptions.
Withdrawal of consent: Withdraw consent where processing relies on your consent.
Objection or restriction: Object to or request restrictions on certain processing where such rights apply.
Data portability: Request a copy or transfer of information where provided by applicable law.
Marketing opt-out: Opt out of promotional communications.
Complaint or grievance: Raise a privacy-related concern or complaint.

The availability and scope of these rights depend on the applicable law and the circumstances of the request.

To exercise an applicable right, contact us at:

Email: hello@visualmarketer.com

We may need to verify your identity before responding to a request.

We will respond within the time limits required by applicable law. Where a request cannot be fulfilled, we will explain the reason where legally required.

14. Privacy Rights Under Indian Law

For individuals whose personal information is subject to Indian data protection law, including the Digital Personal Data Protection Act, 2023, and applicable rules and notifications in force, we will handle personal data in accordance with the requirements applicable to our business and processing activities.

Depending on the applicable legal framework, individuals may have rights relating to access to information, correction, erasure, withdrawal of consent, grievance redressal, and other matters.

Where consent is the basis for processing, you may withdraw it through the relevant mechanism or by contacting us, subject to applicable law.

Withdrawal of consent does not invalidate processing carried out lawfully before the withdrawal. It may also affect our ability to continue providing a service where the relevant information is necessary to deliver that service.

We will handle privacy requests and grievances according to the applicable legal requirements.

Privacy contact: hello@visualmarketer.com

15. California Privacy Rights

If you are a California resident and applicable California privacy laws cover our processing of your personal information, you may have additional rights.

Depending on the law and the circumstances, these may include the right to:

Know what categories of personal information are collected and the purposes for which they are used.
Request access to specific personal information.
Request deletion of personal information, subject to applicable exceptions.
Request correction of inaccurate personal information.
Opt out of certain sales or sharing of personal information, including sharing for cross-context behavioral advertising where applicable.
Not be discriminated against for exercising applicable privacy rights.

We do not intend to sell personal information in exchange for monetary consideration. However, certain advertising technologies may qualify as sharing under some privacy laws, depending on how they are configured and used.

Where applicable, we will provide the required notices and opt-out mechanisms.

To submit a privacy request, contact hello@visualmarketer.com.

We will verify and respond to requests within the time limits required by applicable law.

16. European Economic Area and United Kingdom Privacy Rights

If you are located in the European Economic Area or the United Kingdom, and the applicable data protection laws cover our processing of your personal information, you may have rights under the GDPR or UK GDPR, as applicable.

These rights may include:

The right to access your personal data.
The right to correct inaccurate personal data.
The right to request erasure in certain circumstances.
The right to restrict processing in certain circumstances.
The right to object to certain processing.
The right to data portability where applicable.
The right to withdraw consent where processing relies on consent.
The right to lodge a complaint with the relevant supervisory authority.

Where required by law, we will also provide information about the legal basis for processing personal information.

The availability of these rights depends on the applicable law and the circumstances.

To exercise an applicable right, contact hello@visualmarketer.com.

We will respond within the time limits required by applicable law.

17. Children’s Privacy

Our products and services are generally intended for adults and are not knowingly designed to collect personal information from children without an appropriate legal basis and safeguards.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

Where applicable law requires parental or guardian consent for processing a child’s personal information, we will comply with the relevant requirements.

If you believe that a child has provided personal information to us inappropriately, please contact hello@visualmarketer.com.

We will review the matter and take appropriate action in accordance with applicable law.

18. Marketing Communications and Your Choices

You may receive service-related communications necessary to administer your account, process your purchase, provide access, or communicate important changes.

Where permitted by law, we may also send promotional communications about our products and services.

You can opt out of promotional emails by using the unsubscribe link provided in the email, where available, or by contacting hello@visualmarketer.com.

For promotional messages delivered through other channels, you may use the opt-out mechanism provided or contact our team.

Please note that opting out of promotional communications does not necessarily stop essential transactional or account-related communications.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, service providers, legal obligations, or privacy requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Where required by applicable law, we will provide additional notice or obtain consent before implementing changes.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or wish to raise a concern about the handling of your personal information, please contact us.

Visual Marketing Edge Pvt Ltd.

Address:
32/1C, 4th Floor, Anna Nagar 1st Main Road,
Peelamedu, Coimbatore – 641004,
Tamil Nadu, India.

Email: hello@visualmarketer.com
Website: Visualmarketer.com